Inbox in Business Hub users can easily access their review request links from Rocket Reviews when composing messages.
Why is it important?
With Rocket Reviews now available in Inbox Messages, your team will have the flexibility to send a review request directly from their Inbox to your customer to help boost your business’s online reputation.
How does it work?
- Go to Business Hub > Click Inbox Messages > Open an existing conversation or create a new message.
- Click on the review icon displayed below the message composer, and a list of available review request links will appear.
- Select the preferred review link you want to insert in the message composer
Things to Note
- Rocket Reviews Pro will provide all review links available.
- If no review links are available, you’ll see an error message: “No review links found. However, you can configure links in Rocket Reviews.”
Who has access to it?
This feature is available to active accounts with Rocket Reviews Standard or Pro and at least one review link configured in Rocket Reviews.
Examples of review links are:
- The user account has a snapshot report.
- User logs in to Location Vault.
- User has access to Reputation Management Standard or Pro enabled
