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Business Hub

12

Actonia Business Hub: Get Started
The Customer Journey
Marketing Funnel – Overview
Business Hub: Recent Activity page
Business Profile in Business Hub
Multi-Location Business Hub Overview
The Multi-Location Executive Report
Data Exporter in Multi-Location Business Hub
Executive Report Overview
Data Exporter in Actonia Multi-Location Business Hub
User Notification Settings
Actonia Business Hub Dashboard

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Marketplace Products

54

Setting up an online store for your Website Pro customers
How to respond to reviews in Reputation Management
What are Mentions?
Response Templates: Getting Started
Reviews: AI-generated review responses
Customize the Review Display Widget
Reviews: Getting Started
Reputation Management: How the system identifies relevant listings
What is Reputation Management?
Rocket Reviews Pro: SMS performance metrics
Rocket Reviews Walkthrough
Set up Social Monitoring in Reputation Management
Instant Facebook reviews in Reputation Management
Reviews: Managing edited reviews
Reputation Management: Navigation menu improvements
Reputation Management: Listings tab
Competition: Share of Voice in Reputation Management
Reputation Management: Edit Business Profile within the App
Citations: Getting Started
Manually add a listing by submitting the listing URL in Reputation Management
Reputation Management Pro: Monitor Trustpilot listings and reviews
Listings: How to authenticate a Google Business Profile listing
Listings: how listings are matched for a Service Area Business
Reputation Management – New requirements to retrieve Instagram mentions
See Yelp review responses in Reputation Management
Listings: How the point-based Listing Score is calculated
Hotels.com and Booking.com in Reputation Management
Analytics in Reputation Management: Getting Started
What products are needed for Rocket Reviews
Add custom links to SMS Review Request
Rocket Reviews Pro: Automatically send review requests to new customers with Mobile Kiosk
Customer Voice – Review request status details and email history available in the Customer Table
Alternate Email Templates for Customer Voice
What is Rocket Reviews?
Rocket Reviews: Contact tags
Rocket Reviews: Overview Page and Performance Metrics
Inbox: Rocket Reviews Review Request Links
Rocket Reviews: Email signature widget
Rocket Reviews: Updates to the Customer Table in Rocket Reviews
AI-Generated Content in Multi-location
Social Marketing: Generating Images using AI
AI-generated posts in Social Marketing
Reconnecting Your Instagram Account in Social Marketing
AI-generated “suggest a reply” for comments in Social Marketing
Social Marketing: Customizing posts per network using validations
Social Marketing: Instagram Reels
Use AI to create variations of images in Social Marketing
Social Marketing: Instagram Carousel Posts
Monitor your social connections with the Social Marketing Admin Dashboard
New Page Experience: Troubleshooting Facebook and Instagram Connection Errors
Multi-location social posting
Google Q&A: Getting Started
Reports & Notifications
Social media image sizes

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Service Announcements

1

Disruption Notices

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FAQs

5

My Listing Custom Domain
Rocket Reviews Pro: Can I Change The Email Domain Settings?
Image and Video Requirements – Social Marketing
Can I delete posts from Social Marketing?
Google Insights Data

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Disruption Notices

2

Actonia Marketing Services: Google Direct Verification to Sunset on June 1, 2023
Bulk update of trading hours

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Listing Distribution

11

What is Listing Distribution?
Location Vault: Foursquare as a data aggregator in Listing Distribution
What information does Listing Distribution send?
Do data providers verify the listing information that Actonia sends to them?
Why is it important to submit the proper Business Category or TaxonomyID?
What countries can I activate Listing Distribution for?
Listing Distribution – Product Details
What are the benefits of Listing Distribution?
How does Actonia’s Listing Distribution compare to others?
What is going to keep a business subscribed to Listing Distribution over time?
What happens to my listings if I cancel a Listing Distribution subscription?

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Advertising Intelligence

13

Advertising Intelligence: Microsoft/Bing Ads
What currency will be shown in the Advertising Intelligence dashboard?
Can I connect my own call tracking in Advertising Intelligence?
Advertising Intelligence: Overview
How to Access User Settings in Advertising Intelligence
Advertising Intelligence: Advanced reporting of individual campaign metrics
Advertising Intelligence: Marchex Call Tracking Metrics and Call Recordings
Advertising Intelligence: Ability to connect individual Ad Campaigns
Cheat Sheet for Advertising Intelligence
Advertising Intelligence: YouTube Reporting
Advertising Intelligence: Settings for Google Ads Conversion Sources and Categories
Advertising Intelligence: Connect multiple Facebook Ad accounts
Advertising Intelligence: Track conversions with Google Analytics

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Location Vault

11

Location Vault Walkthrough
Keyword Tracking in Location Vault
Location Vault: Improvements to Business Hours of Operation
Location Vault: Citations Page
Reconnecting Your Meta Account in Location Vault
Google Business Profile Insights
Location Vault – Overview
‘My Listing’ Page Event Analytics
AI-Generated Business Descriptions in Location Vault
Location Vault: Multiple Social Connections
What is Listing Sync?

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Rocket Reviews Walkthrough

Rocket Reviews Walkthrough

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Updated on 14/11/2024

Rocket Reviews Pro: SMS performance metrics Set up Social Monitoring in Reputation Management

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Who We Are
Knowledgebase
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